Refund policy
Return and Refund Policy
Digital Products All items sold in our store are digital products delivered electronically. Due to the nature of digital goods, all sales are final once the product has been downloaded or accessed.
Right to Cancel You have the right to cancel your order within 14 days of purchase. However, by downloading or accessing the digital product, you acknowledge that you forfeit your right to cancel and receive a refund.
Exceptions We may offer refunds in the following circumstances:
- The digital product is defective or not as described
- You experience technical issues that prevent you from accessing the product, and we are unable to resolve them
- You accidentally purchased the same product twice
Refund Process If you believe you qualify for a refund under the exceptions above, please contact us at [your email] within 14 days of purchase with your order number and details of the issue. We will review your request and respond within [X] business days.
No Refunds Refunds will not be provided for change of mind, compatibility issues with your device (if system requirements were clearly stated), or failure to download the product within the specified timeframe.